PABX System Price Guide for UAE Businesses in 2025
- May 2025
A practical, real-world breakdown for Dubai, Abu Dhabi & UAE companies planning communication upgrades
Choosing the right PABX system for your UAE business in 2025 can feel overwhelming — especially when prices vary depending on brand, capacity, cabling, and whether you choose a traditional EPABX or a modern IPBX upgrade.
With Dubai and Abu Dhabi businesses shifting toward hybrid communication, smart routing, and mobile extensions, many companies are now Googling things like:
- “PABX system price in UAE”
- “PABX installation in Dubai”
- “wireless PABX system cost”
- “EPABX vs IPBX price difference”
- “PABX system Abu Dhabi suppliers”
This guide simplifies everything in one place — pricing, setups, technical considerations, and what to expect in 2025.
What Is a PABX System and Why Do UAE Businesses Still Use It?
A PABX (Private Automatic Branch Exchange) is an office telephone system that connects internal extensions and manages incoming/outgoing calls.
Even in 2025, many UAE organizations still prefer PABX systems because they provide:
- Reliable call quality
- Internal extension dialing
- Auto-attendant/IVR
- Call forwarding & hunting groups
- Voicemail
- Intercom functions
Industries like real estate, logistics, hospitality, clinics, and service centers still rely heavily on PABX telephone systems for operations.
PABX System Price in UAE (2025 Breakdown)
The cost of a PABX system in the UAE depends on:
- Number of extensions
- Wired or wireless setup
- Brand (Panasonic, Yeastar, Cisco, Avaya, Grandstream)
- Whether EPABX or IPBX
- Cabling and installation requirements
- Location (Dubai vs Abu Dhabi)
Here is the general 2025 price range most businesses can expect:
1. Small Office Setup (5–15 Extensions)
AED 1,200 – AED 3,500
Includes:
- Basic PABX box
- Extension mapping
- Analog handsets
- Local installation
2. Medium Office Setup (20–40 Extensions)
AED 3,800 – AED 7,500
Includes:
- Hybrid PABX system
- IVR setup
- Structured cabling
- Hardware + configuration
- Staff training
3. Large Office or Multi-Branch Setup (50–100+ Extensions)
AED 8,000 – AED 25,000+
Includes:
- Enterprise-grade PABX or IPBX
- Wireless PABX options
- CRM integration (optional)
- VoIP phones
- Failover & high-availability systems
Wireless PABX System Price (UAE 2025)
Wireless PABX systems are becoming popular because they eliminate heavy cabling, reduce installation time, and support mobility.
Price range: AED 2,500 – AED 12,000+
(depending on coverage, handset type, and number of users)
Perfect for:
- Warehouses
- Retail stores
- Restaurants
- Temporary setups
- Offices with limited cabling access
EPABX vs IPBX Price Comparison (2025)
A quick buyer-oriented comparison:
Feature | EPABX (Traditional) | IPBX (Modern VoIP) |
Price | Medium to High upfront | Lower upfront, subscription-based |
Setup | Hardware & cabling | Software + VoIP phones |
Mobility | Onsite only | Mobile & remote supported |
Scalability | Limited | Easy & instant |
Ideal For | Offices with stable cabling | Hybrid/modern UAE businesses |
Which option is cheaper long-term?
IPBX wins, because you avoid heavy hardware replacements and can scale without major infrastructure changes.
PABX Installation in Dubai & Abu Dhabi: What Affects the Cost?
Pricing varies across UAE, but these factors influence the final amount:
- Number of extensions: More extensions = more cabling & hardware.
- Wired or wireless structure: Wireless reduces cabling cost but hardware is pricier.
- New cabling or reuse existing cables: Structured cabling cost in Dubai/Abu Dhabi affects your final quote.
- Brand choice:
– Panasonic is budget-friendly.
– Yeastar/Grandstream are mid-range.
– Cisco/Avaya are premium. - Custom features: IVR menus, voicemail-to-email, mobile extensions, CRM integrations.
- Location: PABX installation in Dubai can differ slightly from Abu Dhabi due to service availability and travel cost.
Signs Your Business Should Upgrade to a New PABX System in 2025
If you’re experiencing any of these, it’s time to upgrade:
- Static noise or unclear calls
- Extensions not working
- No mobile extension support
- Customers complaining about hold time
- Old EPABX system without VoIP capability
- Difficulty scaling your phone network
Most companies are switching to hybrid PABX + IPBX setups instead of fully replacing hardware.
Understanding the EPABX Block Diagram (Simplified for 2025)
For businesses wanting clarity, here’s what an EPABX block diagram represents:
- Operator Console
- Switching Matrix
- Central Control Unit
- Power Supply Unit
- Trunk Lines
- Internal Extensions
- Ringing/Signaling Unit
This helps technicians configure call routing, line priorities, busy signals, and IVR flows.
PABX Solutions Offered by Swarajya IT Solutions
Swarajya IT Solutions provides complete PABX and IPBX services in UAE:
PABX System Setup in Dubai & Abu Dhabi
Hybrid EPABX → IPBX upgrades
Wireless PABX system installation
Annual maintenance (AMC)
Structured cabling + VoIP integration
VoIP phone provisioning
Enterprise-level telephone solutions
We help businesses choose the right PABX system based on:
- User volume
- Office layout
- Budget
- Long-term scalability
- Technology roadmap
Final Thoughts
A PABX system is still a smart investment for UAE businesses in 2025 — especially with hybrid, wireless, and IP-enabled options now available. Whether you need a budget-friendly basic PABX or an advanced IPBX upgrade, having the right setup ensures reliable communication and professional customer interactions.
👉 Need a customized quote?
Swarajya IT Solutions can help you choose the best PABX system based on your budget and office requirements.
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Frequently Asked Questions
Prices range from AED 1,200 to AED 25,000+, depending on size, extensions, and features.
Installation typically costs AED 300 – AED 1,200, depending on cabling and configuration.
Yes. IPBX systems have lower upfront costs and better long-term scalability.
Yes. Hybrid upgrades allow you to retain hardware while adding VoIP features.
Wireless systems cost slightly more in hardware but save on cabling labor.
IPBX is better for mobility, remote work, and future scalability. PABX still works well for stable, onsite-only offices.